{"id":1751,"date":"2025-03-24T07:29:29","date_gmt":"2025-03-24T07:29:29","guid":{"rendered":"https:\/\/puffvapestore.com\/?page_id=1751"},"modified":"2025-03-24T07:35:38","modified_gmt":"2025-03-24T07:35:38","slug":"retour-et-remboursement","status":"publish","type":"page","link":"https:\/\/puffvapestore.com\/sv\/returer-och-aterbetalningar\/","title":{"rendered":"Returer och \u00e5terbetalningar"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1751\" class=\"elementor elementor-1751\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0ce140 e-flex e-con-boxed e-con e-parent\" data-id=\"e0ce140\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e2886f3 e-con-full e-flex e-con e-child\" data-id=\"e2886f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd6036 elementor-widget elementor-widget-text-editor\" data-id=\"bbd6036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Returer och \u00e5terbetalningar<\/h1><p>N\u00e4r du handlar hos oss kan du njuta av en s\u00e4ker och bekymmersfri shoppingupplevelse.<\/p><h2>\u00c5terbetalningspolicy<\/h2><p><strong>1. Annullering av order (f\u00f6re bearbetning)<\/strong><br \/>Om din best\u00e4llning \u00e4nnu inte har behandlats av lagret kan du n\u00e4r som helst annullera din best\u00e4llning och f\u00e5 full \u00e5terbetalning (inklusive leveranskostnader). Observera dock att n\u00e4r en best\u00e4llning har g\u00e5tt in i bearbetningsfasen kan den inte annulleras.<\/p><p><strong>2. Returer och \u00e5terbetalningar<\/strong><br \/>Om du returnerar en ber\u00e4ttigad vara inom den angivna perioden kommer du att \u00e5terbetalas produktens v\u00e4rde (exklusive leveranskostnader).<br \/>Om varan \u00e4r felaktig eller skadad erbjuder vi dig f\u00f6ljande tv\u00e5 l\u00f6sningar:<br \/>Rabattkoden \u00e5terbetalas och kan anv\u00e4ndas vid ditt n\u00e4sta k\u00f6p.<br \/>\u00c5terbetalning sker med den ursprungliga betalningsmetoden (men fraktkostnader \u00e5terbetalas inte).<br \/>Om varan \u00e4r skadad eller l\u00e4cker p\u00e5 grund av leveransproblem, kommer vi att ge dig en fullst\u00e4ndig \u00e5terbetalning (inklusive fraktkostnader).<br \/>Om produkter saknas i din best\u00e4llning har du r\u00e4tt till \u00e5terbetalning f\u00f6r varorna (exklusive leveranskostnader).<\/p><h2>F\u00f6rsenad eller utebliven \u00e5terbetalning?<\/h2><p>\u00c5terbetalningar behandlas vanligtvis inom 5 arbetsdagar, men det kan ta l\u00e4ngre tid f\u00f6r din bank eller betalningsleverant\u00f6r att behandla dem.<br \/>Om du inte har f\u00e5tt din \u00e5terbetalning efter 7 arbetsdagar, v\u00e4nligen kontakta oss f\u00f6rst f\u00f6r att bekr\u00e4fta statusen f\u00f6r din retur.<br \/>Kontakta sedan din bank eller betalningsleverant\u00f6r f\u00f6r att f\u00e5 en uppdatering om statusen f\u00f6r din \u00e5terbetalning.<\/p><h2>Situationer d\u00e4r \u00e5terbetalning inte g\u00e4ller<\/h2><p>Begagnade varor: Begagnade varor kan inte returneras eller \u00e5terbetalas.<br \/>Artiklar som inte \u00e5terbetalas: Artiklar som \u00e4r m\u00e4rkta med \u00abEj \u00e5terbetalningsbara\u00bb kan inte returneras eller \u00e5terbetalas.<br \/>Paket som inte h\u00e4mtas ut: Om kunden inte h\u00e4mtar ut paketet och det inte returneras till oss g\u00f6rs ingen \u00e5terbetalning.<br \/>Returer som inte g\u00f6rs via UPS: Returer m\u00e5ste g\u00f6ras via UPS, annars \u00e4r kunden ansvarig f\u00f6r f\u00f6rlusten av paketet och ingen \u00e5terbetalning kommer att g\u00f6ras.<\/p><h2>Borttappat, skadat eller felaktigt levererat paket?<\/h2><p>Om ditt paket visar att det har levererats men du inte har f\u00e5tt det, v\u00e4nligen kontakta v\u00e5r kundtj\u00e4nst omedelbart via e-post.<br \/>Vi kommer att behandla din beg\u00e4ran inom 15 dagar och hj\u00e4lpa dig att l\u00f6sa problemet.<\/p><h2>Deklaration av \u00e5ldersbegr\u00e4nsning<\/h2><p>V\u00e5ra produkter s\u00e4ljs endast till kunder som \u00e4r 18 \u00e5r eller \u00e4ldre.<br \/>Om en minder\u00e5rig g\u00f6r en best\u00e4llning med hj\u00e4lp av sina f\u00f6r\u00e4ldrars betalningsmetod ligger ansvaret hos f\u00f6r\u00e4ldrarna.<br \/>Ingen \u00e5terbetalning kommer att ske om inte varan \u00e4r ber\u00e4ttigad till retur (o\u00f6ppnad och kan s\u00e4ljas p\u00e5 nytt).<\/p><h2>Kontakta oss<\/h2><p>Om du har n\u00e5gra fr\u00e5gor om retur eller \u00e5terbetalning, tveka inte att kontakta v\u00e5r kundtj\u00e4nstavdelning via den officiella e-postadressen. Vi \u00e4r alltid engagerade i att ge dig en exceptionell shoppingupplevelse!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retour et remboursement Lorsque vous faites vos achats chez nous, vous pouvez profiter d&rsquo;une exp\u00e9rience d&rsquo;achat s\u00fbre et sans souci. Politique de remboursement 1. Annulation de la commande (avant traitement)Si votre commande n&rsquo;a pas encore \u00e9t\u00e9 trait\u00e9e par l&rsquo;entrep\u00f4t, vous pouvez annuler votre commande \u00e0 tout moment et recevoir un remboursement complet (y compris les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1751","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/pages\/1751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/comments?post=1751"}],"version-history":[{"count":4,"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/pages\/1751\/revisions"}],"predecessor-version":[{"id":1762,"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/pages\/1751\/revisions\/1762"}],"wp:attachment":[{"href":"https:\/\/puffvapestore.com\/sv\/wp-json\/wp\/v2\/media?parent=1751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}